whatsapp
5.0
Based on 41 reviews

Step-by-Step Instructions to Set Up an Account with the California Franchise Tax Board (FTB)

Picture of Erich Ruth

Erich Ruth

Setting up an account with the Franchise Tax Board (FTB) in California allows you to electronically file Form 592 through the SWIFT system. Here’s how to complete the process.


Step 1: Request Login Credentials

Send an email to wscs.swift@ftb.ca.gov to request a login name and temporary password for the FTB SWIFT System. In your request, include:

  • Company name

  • Address

  • Primary contact name

  • Phone number


Step 2: Receive Login Information

Within a few days, you’ll receive two emails from the FTB. One will contain your login name, and the other will provide a temporary password.

Use these details to access the SWIFT system: SWIFT Login Page


Step 3: Create Your Password

After logging in, you’ll be prompted to create your own password. The password must:

  • Be at least six characters long

  • Contain at least one number

  • Use only letters and numbers (no commas, periods, or symbols)

You must change your password once a year, but you can also update it anytime using the Password Change feature.


Step 4: File Form 592 Electronically

Once your account is active, you’ll be ready to electronically file Form 592 within a week. After logging in, you’ll see two subscription folders:

  • ToFTB – Upload files for the FTB to process

  • FromFTB – Download files placed there by the FTB

Make sure to prepare your files in the required 1023S CSV format before uploading.


Step 5: Upload Files Correctly

The SWIFT system has a setting for file types: Set ASCII or Set Binary.

  • If you see “Set Binary,” SWIFT expects a binary file.

  • If you see “Set ASCII,” SWIFT expects a text or CSV file.

Most filers should use Set ASCII since Form 592 files are CSV. There’s no need to zip the file unless you’re handling very large submissions.


Tips to Avoid Errors

  • Double-check that your CSV files follow the IRS 1023S format.

  • Keep your login details secure and change passwords regularly.

  • Upload files to the correct folder (ToFTB).


Simplify Filing with Software

Filing information returns can feel overwhelming. To save time and reduce errors, consider using our Form 592 software. It helps you stay compliant, avoid penalties, and file with confidence.

Related Posts

Scroll to Top

Get in Touch