Roughly 5% of the files that we have uploaded to the IRS AIR System have stalled and then came back with the dreaded ‘Gateway Timeout Error’. A gateway timeout error means that the IRS server is taking so long that it’s ‘timing out’.
If you reach this error, your file may or may not have been successfully uploaded. Instead of clicking the ‘back’ button on your browser and transmitting again, instead go to ‘Check Transmission Status’ and check the file status using the UTID which is the Universal Unique Transmitter ID. The UTID is at the top of the manifest file between these fields:
<p3:UniqueTransmissionId></p3:UniqueTransmissionId>
Its a really long number! Use that long number to check transmission status. If results come back, then you know the file was transmitted and you can move forward based on those results. If there are no results for the UTID, then try transmitting again.
If you click the ‘Back’ button on your browser and then transmit again and attain a Receipt ID, you might get these error results when you check your file status:
The Header ‘UniqueTransmissionId’ must not be a duplicate of the ‘UniqueTransmissionId’ from another transmission.
Manifest ‘ChecksumAugmentationNum’ must not match a ‘ChecksumAugmentationNum’ of any AIR transmission from the same ‘TCC’ previously accepted.
The error message will also tell you the Receipt ID for the original file that was sent. You can use that Receipt ID and your TCC and find the status of the original file that was submitted.
I hope this helps. Don’t hesitate to call or email with any questions about the 1095-B, 1095-C forms and efiling. Our sales office can be reached at (480) 460-9311 or by email at support@1099fire.com.
